promostamper logo

paypal
All prices inclusive of VAT

FREE UK POSTAGE

Categories

Accessories
Bank Account
Your Design
Correspondence
Crafts
Home Address
Message
Office Address
Office Address (Large)
Pen Stamps
Photo & Signature
Round / Square
School
Website & Email
Information
About Us
Privacy Policy
Shipping & Returns
Contact Us
 
Promostamper 
for
crafters
hobbyists
rubber stampers
businesses
greeting cards
nurseries 

 

 

 

 

 

Promostamper - Shipping and Returns Policy

SHIPPING & RETURNS POLICY

At Promostamper.co.uk we will always work with you to ensure that you receive your item in the safest, most economical and most expedient manner possible.

We use registered postage with Royal Mail or Parcelforce for delivering your valuable items. 

Delivery - UK

Most items are available from stock and will be dispatched within 28 working days.  

Delivery - Abroad

Please contact for postage prices before ordering we will not ship nor accept payment until shipping price has been paid for overseas.  

Customs

There are no customs fees for sending goods within the European Union ("EU"). 

All goods sent internationally are marked as small packet and the goods are described accurately, with costs on the Customs Declaration Document. Any customs or import duties are levied once the package reaches your country. These additional charges must be borne by you as we have no control over these charges and cannot predict what these may be.  Please note that customs policies and fees vary from country to country and we advise that you contact your local customs office, in your country, for further information.

IMPORTANT NOTICE

Delivery times are supplied by Royal Mail and shipping time reflects the time it takes from our warehouse directly to your door.  It is not possible to guarantee delivery times on any items.  MacKlamm Ltd (Promostamper.co.uk) can take no responsibility for delays caused during shipping, once goods have left the warehouse.

Christmas Deliveries

Due to the large volume of mail during the festive season in the postal system we advise that all orders are made well in advance for Christmas. Our current advise is that:

UK shipping: last date for stock items is: 14 December
Europe shipping: last date for stock items is: 11 December
US shipping: last date for stock items is: 5 December

Returns Policy

  • Please note that Bespoke / Custom stamps are not returnable and not refundable.
  • Only those stamps which are not customised or bespoke may be returned within seven days of having received your order for a full cash refund.
  • You must contact us by email or fax within those seven days of receipt of your order that you will be returning the item
  • All goods returned are at the sender's expense
  • Notification of faulty goods should be made within three days of the goods being received
  • Inspect any received package thoroughly before accepting/signing for it
  • If you do need to return any goods, please remember to wrap the package securely as it may not be possible to offer a refund or replacement on goods which are damaged during return transit
  • Mark your parcel clearly as "Returned Goods" and send it to

PromoStamper.co.uk 

MacKlamm Ltd

20 Merryton Avenue

Giffnock, Glasgow G46 6DT

 

Tel: +44 141 583 3021

Fax: +44 141 571 7277

Email: enquiries@promostamper.co.uk

  • All disputes will be settled under Scottish Law

 

Copyright © 2013 Promostamper